Rocky Mount High School prides itself in being a welcoming and supportive environment that is student-centered. There may come a time where an issue or concern is raised in a class whether between students or between a teacher and a student.
In an effort to help students grow as young adults and to foster self-advocacy skills, we encourage students to seek resolution to academic conflicts independently from parents (but with their knowledge and support) and directly with their teachers. We believe that self-advocacy is an essential skill that all students should possess. However, we do not share this philosophy as a means to discourage parent involvement in their child’s education. Parental involvement is key to a child’s success.
We ask all parents and students to follow the proper protocol to address your concerns.
Phase 1
In most cases, concerns that a parent or student may have can be easily addressed by speaking directly with the teacher. All teachers are accessible via their email or by calling the school to request a meeting. Teachers should respond to your request by the end of the following school day. If after speaking directly with the teacher and a satisfactory resolution has not been obtained, parents/students should proceed to the next phase.
Phase 2
If a parent/student has not been satisfied with the conclusion of the teacher conference, the next course of action is to contact the DP Coordinator to intervene. The DP Coordinator will listen objectively to both parties and help find an agreeable solution between the teacher and parent/student.
If a resolution cannot be reached after meeting with the DP Coordinator, the parent/student should then contact the Rocky Mount High School administration, either by phone or by email, with a summary of the events surrounding the complaint. Administration will then speak with the DP Coordinator and teacher to hear their perspective of the matter that was brought to their attention. The administration will provide a resolution that is appropriate for the concern raised.
In the unlikely event that a resolution will not be obtained at the school administration level, the parent/student can then raise their concern with the NCPS Central Office.
Concerns addressed by this procedure include:
· Academic performance
· Interactions between a student and teacher
· Concerns related to RMHS school policies and procedures